help gofor deliver better™
This is the goforce. We want motivated employees, but more than that we want people driven by caring, commitment, and the sense that we can deliver better.
Our gofor model of last mile delivery is different than what came before. Using electric vehicles, carbon offsets, empowered drivers, and smart packaging, we offer a carbon free, renewable delivery™ program that sets new standards for the industry.
We want the people who work with us to think big and help us grow. To understand how great service can help us deliver more than packages. To believe that the last mile needs to be better equipped to serve the environment as well as the customers.
If you are skilled, thoughtful, enthusiastic, and self driven — join our team.
At gofor, we prize diversity, respect what you bring to the job, and have made it our mission to make communities more livable. Let’s deliver better ™, together.
Reporting to Market Place Operations leadership, Customer Service Representatives are responsible for achieving outstanding partner satisfaction as they manage the day to day customer service mandate of gofor.
As a Customer Service Representative, you will be responsible for achieving outstanding merchant partner satisfaction. You will manage and maintain all aspects of communication to merchants, drivers and end customers while an order is in progress or as follow up to a completed order.
The Customer Service Representative will ensure their area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run.
Please note: This is a full time position with shifts that rotate between team members to allow for coast to coast coverage of our clients needs.
Hours of coverage include:
Monday-Saturday: 630am – 12 Midnight (Eastern Standard Time)
Sunday 11am – 12 Midnight (Eastern Standard Time)
minimum of 3 years' experience in customer service/call centers with a mid-to-high volume.
applicants must also be read, write and speak fluently in both english and french, canada's official languages.
skills & abilities:
what do we offer?
In order to be considered, your application must clearly explain how you meet the essential requirements.
Job Type: Full-Time, $20 per hour
May 23rd, 2022
We are dedicated to pursuing and hiring a diverse workforce with varied experiences, perspectives and opinions. We believe diversity helps our team perform better and enables us to build an outstanding product for our customers. We are an equal opportunity employer and are committed to work with applicants requesting accommodation at any stage of the hiring process.
We thank all those who apply. Only those selected for further consideration will be contacted.
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